listen to you, to hear what you say and ask relevant questions with the goal of true understanding
hold confidential all information collected from you except as required of me by law
communicate openly regarding costs, time schedules, project feasibility, outcome projections, and all other aspects of our working relationship
provide you with the highest quality, timely product possible using innovative concepts and ideas to appropriately communicate your message
I ask that you
communicate openly and honestly with me regarding your expectations and parameters including goals, preferences, background information, product specifications, target audience, marketing relationships, and all other aspects of the project
provide required information, approvals, and payment on a timely basis to the extent it is in your power to do so
